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Author: Sungard AS on

Being “Customer-Ready” for Success: Sungard AS Cloud Recovery – AWS

A few years ago, a renowned workplace consultant named Jay Forte wrote an article about hiring employees who are “customer-ready.” He says these are the people who deliver exceptional service in that ‘moment of relevance’ where inspiration, emotion and product availability meet to produce a spark. According to Forte, one of the best examples of […]

Read Article 6 Min Read Business Continuity




Author: Sungard AS on

A little chaos now & then is the best test for resilience

Resilience is “the capacity to recover quickly from difficulties, or toughness.” With the rise in both natural disasters and cyberthreats, today’s businesses must ensure not only their physical resilience, but the resilience of their IT systems so they can continually provide a great customer experience. But how do you know if you’re prepared for the […]

Read Article 4 Min Read Business Resilience