By Stephen Piggott,  Vice President, Premier Accounts Program

With 98 percent of IT decision makers in Canadian businesses recognizing its importance, digital transformation is certainly on the map. Yet, our research1 indicates that these companies are having a bear of a time blazing a clear trail from where they are today to where they want to be.

What’s tripping them up?

  • 96 percent of respondents say their organizations lack the technical skills needed to drive digital transformation

Which skills are most needed to clear the path to digital benefits? According to Canada’s IT decision makers in the survey, they include:

  • Integrating new applications into existing technologies (33 percent)
  • Maintaining legacy systems (32 percent)
  • Managing a hybrid of different IT systems (31 percent)

digital transformationWhat is interesting to note is that all three areas of the skill shortages identified point to a common theme: The struggle to maintain legacy systems alongside new technology.

While 74 percent of IT staff members in our study believe digital transformation is helping them develop new skills, internal teams may be too caught up in managing legacy infrastructures to apply these talents.  How do they think they can win the skillset struggle and achieve digital transformation?

  • 72 percent say their organizations need to recruit new employees with the right digital skills
  • 66 percent of say their organizations need to bring in additional, external support

With the right mix of internal skills, new talent and trusted partners, organizations can follow a trail with different branches that all lead to the same destination: digital success with robust resiliency and recoverability built in!

For more about following your path to digital transformation, visit


About the Research

1Research was conducted by Vanson Bourne, on behalf of Sungard Availability Services, to investigate attitudes towards digital transformation in five countries across the world, focusing on expected benefits, challenges and business demands. Interviews were conducted in May 2016 and September 2016 across two groups of respondents: IT decision-makers (ITDMs) and employees from the wider business. The research questioned respondents from businesses of over 500 employees in the US, UK and France, and respondents from businesses with a minimum of 250 employees in Ireland, Sweden and Canada. These businesses operated in a variety of sectors, including financial services, professional services and retail.

Overall, 817 interviews were conducted online and over the telephone with ITDMs, including 205 from the US, 153 from the UK, 156 from France, 101 from Ireland, 100 from Sweden and 102 from Canada. At the same time, 1600 interviews were conducted online and over the telephone with general employees, including 400 from the US, 300 from the UK, 300 from France, 200 from Ireland, 200 from Sweden and 200 from Canada.