Organizations understand the need for digital transformation. What they struggle with is how to deliver on it. It’s not the “why” that is the problem – it’s the “how.”

The result is that these organizations rely on outdated tools and never evolve their infrastructure and systems. These observations were confirmed by our recent survey, which found that organizations are trailing managers’ and employees’ expectations for the adoption of digital tools, to the detriment of employee satisfaction, retention, and the overall business.

*The research, sponsored by Sungard AS and run by IT specialist research agency Vanson Bourne, questioned 700 ITDMs and 1,400 office workers from businesses in the U.S., U.K., France, Ireland and Sweden.