Why look at a cloud services provider for backup and recovery?
Simple: it’s highly complex and very expensive to handle cloud recovery in-house. As businesses evolve and change, backup and recovery solutions have to evolve and change, too, to ensure smooth business continuity in case of disaster. Managing backup and recovery can swiftly become a full-time job that most companies aren’t prepared to fund.
This is why outsourcing backup and recovery – using a service provider with deep expertise and up-to-date knowledge of these solutions – makes good business sense. Cloud providers who handle both physical and virtual networks, computing, and storage environments are an ideal choice. They will keep track of your resources using an integrated management solution, and they let you monitor backup and recovery readiness via an online portal. Flexible pricing options and an operational expenditure model eliminate the hassle of purchasing, deploying, and managing your own infrastructure.
So how do you go about looking for such a cloud services provider? Here are a few things to keep in mind:
• Look for a strategic business partner — Experienced cloud providers can help perform a comprehensive business impact analysis (BIA) that may uncover infrastructure and assets you had not considered that could impact the backup and recovery of your mission-critical applications and infrastructure. Electrical systems backup is one example: if that fails, business continuity is jeopardized.
• Verify that testing is ongoing — Your business environment is always changing, so continual testing of backup and recovery processes should be a standard part of the provider’s services.
• Get the right services for the right price — Pricing for backup and recovery services is all about speed: how fast your network comes back online and how quickly particular applications start backing up. You can assign different timeframes to different infrastructure and applications based on their criticality to get the best price.
• Require a written guarantee — Many providers don’t offer a service level agreement (SLA) on recovery services. Others say they do, but when you look at the fine print, it’s clear that there is no guarantee. This is a vital component that should be enforced with penalties that the provider must pay if service levels are not met.
For a more in-depth discussion of these and other factors related to backup and recovery services in the cloud, click here to download a collection of valuable materials, including the new white paper “Key Considerations for Selecting Cloud Recovery Services” by Massimo Mauro of Allstream.
Related Business Solution: Cloud Services