How Movie-Watching Helps Make Sense of Tiered Data

You can understand the concept of tiering data for disaster recovery purposes by thinking of it like prioritizing movies.

I’ve had to learn a lot of new things since I started at SunGard Availability Services a little over a year ago. I don’t come from a technology or computer science background so, in some cases, I’ve found it easier to understand technology concepts by putting them in terms I can identify with. One of those concepts is tiering data for disaster recovery. If you want an official definition, tiered data has to do with prioritizing data for disaster recovery purposes according to the impact of its loss on the business. But to make it practical and understandable, I like to visualize tiered data the way I think of watching movies: • Tier 1: “The Movie Theater Must.” Tier 1 data involves a co … Read more

How Savanna Energy Chose SunGard Availability Services As Its DRaaS Provider

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Savanna Energy Services Corp. is one of Canada’s fastest-growing energy services companies. With roughly 25 offices worldwide, including Australia and Indonesia, the Alberta, Calgary-based company provides drilling, well-servicing and oilfield services to a diverse oil and gas customer base – and it continues to expand rapidly worldwide. It’s hard to believe that just a few years ago, Savanna housed all of its production and server infrastructure applications in one location. This facility employed tape for its offsite backups, and every Wednesday, a Savanna IT employee would walk to the local bank to store the tapes for their protection. Tape backup is a reliable form of data backup … Read more

Top Analyst Firms Rank And Stack Disaster Recovery Service Providers

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“Disaster” is a word business folk do not want to hear – whether they are in leadership, IT, operations, compliance, or any other department. The high cost of downtime can be measured at least a dozen different ways, including revenue loss, reputational damage, legal penalties, and decrease in stock value. The final impact analysis of a disruption is always staggering. Yet even so, countless businesses do not have appropriate disaster recovery (DR) plans in place in their organizations. Two leading analyst firms, Forrester Research, Inc. and Gartner, recently provided their perspectives on the state of the DR landscape today. For both small companies and global enterprises, we believe that … Read more

4 Ways Your Employees Are Cheating On Your DR Testing

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“Here’s your test. Now remember: no cheating!” Can you still hear your teacher’s warning echo in your mind? I can. But the funny thing is, we didn’t learn our lesson back in grade school: we’re still cheating, at least when it comes to disaster recovery (DR) tests. You see, I’m in the position of the teacher now. I watch cheating take place every day. Usually, IT personnel cheat simply because they want a successful test: they want the “A+” just like when they were in school. Other times, IT staffs cheat because they’re working under management by objective (MBO) … that is, they may have money tied up with a successful test. No success, no money. How do people cheat when it comes to DR tes … Read more

How To Be Best-In-Class When It Comes To Business Continuity And Disaster Recovery

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With the slew of ice storms, hurricanes, and other natural disasters in recent years, “business continuity” and “disaster recovery” have become buzz words in the business world. Organizations want to know how to protect their data and keep their business afloat should a disaster or some other cause of downtime occur. And, according to a new infographic released by SunGard AS (see below), 74% of organizations consider unplanned IT and telecom outages a threat to their business – and they should. With the cost of downtime ranging from more than $8,500 per hour for small companies to more than $686,000 per hour for large companies, there’s a big reason to make sure your business continuity and … Read more

How to Get Your Data Through Winter Blizzards, Part 1: Establishing Your Business Recovery Plan

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Hurricanes are not the only disasters that can disrupt your business. Hurricane season spans from June 1 to November 30, but then Old Man Winter enters. As we know, winter storms can be most challenging, causing many forms of emergencies. Winter storms and nor’easters (winter’s hurricane) create blizzards, high winds and damaging surf, heavy snow, sleet, and damaging ice. These conditions can cause communication failures, power outages, road closures, mass transit issues, and water main breaks – all of which pose risks to your buildings, business, and employees. With winter now in full swing and a polar vortex covering most of the United States, some businesses may need to pay close atten … Read more

IT Resilience – What Do Organizations Really Want, Anyway?

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Every morning I wake up, have a few cups of coffee, and spend the rest of my work day talking to organizations about three aspects of IT Resilience – Business Continuity & Disaster Recovery, Information Security, and IT Operations. What do organizations want in this arena? Well, I can tell you what they ask for. I can tell you what I think they really need. And then I’ll speculate on what they really want. What They Ask For Most of the time, conversations go like this. We spend 10 minutes introducing each person on the call or in the room or both, 15 minutes defining their requirements, and 30 minutes ‘solutioning’ (my word for ad hoc solution design). As part of this conversation, t … Read more

What’s in a Disaster Recovery Plan Template?

disaster recovery plan template

No matter the size of your company or what kind of business it conducts, your Business Continuity (BC)/Disaster Recovery (DR) plan must contain the same building blocks as any other company. These common BC/DR plan building blocks can then be used as a framework for your organization’s recovery after a disruption from an IT outage or disaster. Based on the experience we’ve gained by working with customers over the last 30 years (check out, “BC/DR: How to Get Your Organization Moving in the Right Direction”), we have put together a disaster recovery plan template that takes these common plan building blocks into account. Using the template should get you about 80 percent of the way to a soli … Read more