CSG International Processes 1 Billion Cable Statements Annually, Relying On Managed Disaster Recovery To Ensure Resiliency

CSG International, Managed Disaster Recovery

Two of the most popular shows on cable television right now, The Walking Dead and Better Call Saul, have very few similarities. One series portrays the battle between zombies and humans in a post-apocalyptic world; the other is the prequel to Breaking Bad and tracks the early career of Jimmy McGill, a small-time lawyer who will one day become the criminal attorney for Walter White, the show’s infamous chemistry-teacher-turned-meth dealer. But one thing they have in common is that if cable subscribers can’t tune in to the programming due to a billing mishap caused by a computing error, tens of millions of fans could be disappointed. That’s where CSG International (CSG) – the second-largest cab … Read more

Cloud Computing Security Issues: The Vendor

cloud computing security issues

This series examines security in the cloud, showing how companies can mitigate cloud computing security issues and risks. This post specifically addresses vendors. The cloud is not “one-size-fits-all.” Every company must examine their own security requirements, often on an application-by-application basis, to determine which cloud solution is most appropriate to their needs. Once the type of cloud solution has been selected, they must determine how they can mitigate any security risks. It is important to recognize that risk cannot be 100% eliminated. However, it can be significantly reduced to a level that is acceptable for a given business. The most crucial step in reducing risk is ven … Read more

Don’t Be Fooled By These 5 Reasons Why Disaster Recovery Plans Fail

disaster recovery plan

“IF YOU FAIL TO PLAN, PLAN TO FAIL” goes the old adage. In the current age of hyper-connectivity and uber-accessibility, dependence on real-time technology and applications brings an even greater need for technology-centric disaster recovery and business continuity planning. Most organizations understand this, yet despite the increased awareness, IT disaster recovery plans continue to fail when needed most; during a disaster or disruption. Here are five reasons why IT disaster recovery plans fail, and some tips for making sure that your organization does not find itself with an ineffective DR plan. 1. LACK OF “TESTING” A plan is just that without validating its achievability. Continual … Read more

Elevating Business Continuity To The Next Level: Sungard AS Takes Center Stage At DRJ Spring World 2015

Business Continuity

A few more days till the Disaster Recovery Journal (DRJ) Spring World 2015! I am looking forward to a great conference and, of course, connecting with our clients – both old and new. This year’s conference theme “Elevating Business Continuity to the Next Level” is apt and timely. Our community is pushing us and together we are challenging the status quo and asking the hard questions such as “what if we stopped doing a big-bang BIA?” Or “how does one really do continuity in an environment which undergoes 400 changes a week!” Expect as always to be provoked a bit in the Sungard AS sessions at the event. Agile application deployment and cloud are driving an unprecedented disruption and our wor … Read more

4 Secrets For Picking The Best Business Continuity Disaster Recovery (BC/DR) Solution For Your Business

disaster recovery

Business continuity and disaster recovery (BC/DR) solutions are many and varied. Which one is right for your company? Your Board of Directors is demanding a complete BC/DR program, your CEO wants it done yesterday, service providers are promoting their services and calling on you all hours of the day, your different lines of business only care about their IT needs, the media is full of news about the latest and greatest cloud recovery technologies ... and the list goes on. So how do you even begin to move forward when a hundred voices are clamoring for your attention, your money, and your resources? Let’s start by cutting out the noise. Forget the hype, the pressure, the latest and g … Read more

50 Questions You Must Ask Before Engaging In Cloud Computing Services

cloud computing services

If you are selecting cloud computing services or if you want to improve your ROI in the cloud, here are 50 questions you’ll want to ask! Business Objectives – Identifying Why You Are Moving Into The Cloud There are as many business objectives for the cloud as there are shades of any color, such as capex to opex budgeting, flexibility, agility, high availability, etc. Why do you want to move to the cloud? Saying that your objectives are important isn’t enough. How important are these outcomes to the success of your business? Are they all equally important, or can you rank them? The real test of importance i … Read more

Stronger Disaster Recovery And Business Continuity Is Just What The Doctor Ordered For Healthcare

disaster recovery

Healthcare organizations are and always have been slow to adopt leading edge technology, but thanks to compulsory legislation and regulatory requirements (HIPAA and HITECH, for example,) awareness of disaster recovery strategies is growing. This is no real surprise when you consider the penalties possible for lack of compliance, ranging from fines of millions of dollars to loss of revenue if provider status were to be revoked for failures under the Affordable Care Act. At the heart of healthcare disaster recovery is the quantum shift the industry has experienced, where everything is online and digitally stored and paper-based storage is diminished. Electronic medical records and associated … Read more

Backup Your Life With These Tips For Personal Information Technology (IT) Resiliency Planning

resiliency planning

We talk about business continuity, disaster recovery, and overall resiliency for organizations of every size. But what about for you and me … as individuals? I don’t know about you, but I would be less than happy if my smartphone was stolen, my laptop stalled, my computer hacked, or my iPod drowned. Not because I have anything particularly earthshaking on these devices (if an outsider were to assess them), but because they have data and files that are important to me. My contacts. My photos. My files. My interests. The regular stuff that makes up my life. As a result, I’ve spent some time and thought putting together a personal IT resiliency plan with 5 key components. The good news is, t … Read more