The 4 Most Difficult Changes To Make In Information Technology (IT)

information technology

As an information technology (IT) leader dealing with the intricacies and complexities of enterprise technology every day, I can tell you this: it’s not the technology that is the toughest thing to change in IT. It’s the people. Here’s my personal take on 4 of the hardest IT transformations to implement – and how people make or break those changes. 1. Going global There’s no question that transforming your company from regional-based systems to global systems is a big job. Global applications, global processes, global networks … that takes tech expertise to the nth degree. You need to talk with the regions, departments, and teams to ensure that you have all the business requirements clear … Read more

Kahua, Inc. Is Leveraging Platform-As-A-Service (PaaS) To Deliver Game-Changing Project Management Results

platform-as-a-service

Trying to keep track of a family of four with two working parents and two teenagers is a weekly conundrum. Who has sports practice? When is the ACT prep class? How many of us are going to the school play? Don’t even get me started on doctor appointments and orthodontic treatments. I’ve tried everything from a datebook called the “Momagenda,” to a spreadsheet we all keep on our iPads, to a giant marker board in the kitchen. But somehow, something always falls off the list or someone forgets a deadline. Now imagine that level of detail for a metropolitan city planning to widen a major freeway system, or a top-tier healthcare corporation needing document management for their hospital expans … Read more

Keeping Disaster Recovery In Step With Business

disaster recovery

You’ve taken the time to implement a disaster recovery (DR) plan for your company – you’re prepared for anything! You’ve covered all the milestones: You initiated a Business Impact Analysis (BIA) to determine the recovery times you’ll need for your applications. You tiered your applications and documented their interdependencies so you’ll know which order your servers should be restored in. You found a geographically-diverse data center for your recovery infrastructure. You put together a recovery playbook and tested each and every step. Bring on the storms … the floods … the power outages … you’re ready! Everything may sound foolproof, but here’s the catch: your applications and IT env … Read more

Removing The “Black Box” From Disaster Recovery As A Service (DRaaS)

disaster recovery

How much data does your company generate in a given month? Or day? Or hour? The information itself is important, of course, but what really matters is what you do with all that data -- how it allows you to interact with your customers, collaborate to produce new product lines, and so on. The question then becomes, what happens if disaster strikes and suddenly that critical information isn’t there when you need it? Data recovery is an essential component to the overall success of any business. At Sungard Availability Services (Sungard AS), we have always been dedicated to the Recovery-as-a-Service (RaaS) model, but I am excited about a new service we provide that makes the process even … Read more

The London Air Traffic Control System Outage Took Engineers By Surprise, Is Your Disaster Recovery Strategy Actionable?

London Air Traffic Control

This past Friday served as a reminder that even the most complex and closely monitored computer systems can experience outages. The London air traffic control system went down on December 12th due to a previously unseen software glitch in a critical outsourced system. The engineers had not planned for the problem, which remains largely undefined for public consumption, but the fact is that it happened and those responsible for the availability of the system can’t deny the failure (regardless of the cause). In all likelihood, high volume may have put undue stress on the system causing it to fail resulting in chaos that essentially brought air travel in and out of London to a complete s … Read more

Business Continuity And Disaster Recovery Best Practices From The Availability Front Lines

disaster recovery

As a Marine I learned the hard way how difficult it is to think straight under pressure. Now I find myself after two decades in the trenches of business continuity and disaster recovery (BC/DR) realizing some of the same lessons-learned apply to Information Technology! Since becoming a business technologist in the mid-1990′s, I’ve been ambushed by unexpected problems, had to “march” at double-time to meet our business objectives, and sweat it out waiting to see if a plan-of-attack was going to work like our marching orders said it would! So, I’d like to save you some of the blood, sweat, and tears I’ve experienced along the way by sharing with you these six valuable lessons-learned from the … Read more

Keeping An Eye On Ebola: 6 Steps To Avoid Pandemic And Panic At Your Company While Maintaining Business Continuity

ebola

“Pandemic” and “panic” sound a lot alike. Certainly, the first can trigger the second in next to no time, as the recent outbreak of Ebola has demonstrated. But as a business continuity planning (BCP) professional, you can take healthy steps to avoid both 1. Keep your ear to the ground … and your eye on the Internet Usually, crisis management plans get “triggered” by an event, such as a natural disaster or an outage. But in the case of a pandemic such as Ebola, you might want to pull the starting gun on your plan before anybody so much as coughs or sneezes. To be specific, you should muster your crisis management team and have them start monitoring the websites of the World Health Organiza … Read more

A Diet For Big Data Growth: Cloud Disaster Recovery Emerges

cloud disaster recovery

The staggering amount of electronic information your datacenter handles on a daily basis is overwhelming. In fact, from now until 2020, the digital universe is expected to practically double every two years, according to a study sponsored by EMC. That’s the equivalent of more than 5,200 gigabytes of data for every man, woman, and child in 2020*. No wonder the majority of organizations are moving to the cloud, to keep up with data from mobile workers and to help cut costs. The natural next step is cloud recovery services, to help companies ensure their data is available when they need it. IDG Research Services recently surveyed more than one hundred IT leaders to understand their o … Read more