CSG International Processes 1 Billion Cable Statements Annually, Relying On Managed Disaster Recovery To Ensure Resiliency

CSG International, Managed Disaster Recovery

Two of the most popular shows on cable television right now, The Walking Dead and Better Call Saul, have very few similarities. One series portrays the battle between zombies and humans in a post-apocalyptic world; the other is the prequel to Breaking Bad and tracks the early career of Jimmy McGill, a small-time lawyer who will one day become the criminal attorney for Walter White, the show’s infamous chemistry-teacher-turned-meth dealer. But one thing they have in common is that if cable subscribers can’t tune in to the programming due to a billing mishap caused by a computing error, tens of millions of fans could be disappointed. That’s where CSG International (CSG) – the second-largest cab … Read more

Cloud Computing Security Issues: The Vendor

cloud computing security issues

This series examines security in the cloud, showing how companies can mitigate cloud computing security issues and risks. This post specifically addresses vendors. The cloud is not “one-size-fits-all.” Every company must examine their own security requirements, often on an application-by-application basis, to determine which cloud solution is most appropriate to their needs. Once the type of cloud solution has been selected, they must determine how they can mitigate any security risks. It is important to recognize that risk cannot be 100% eliminated. However, it can be significantly reduced to a level that is acceptable for a given business. The most crucial step in reducing risk is ven … Read more

7 Key Elements Of A Successful Cloud Migration Strategy

cloud migration strategy

Cloud technology can seem as intangible and mercurial as its namesake. But with a solid strategy and the right guidance, businesses can confidently move forward: making sound business decisions, charting a direct course through migration, and reaping the many benefits the cloud offers. But what are the key elements of a successful cloud migration strategy? Forgetting for a moment the over-hyped assertions that “everyone is moving to the cloud” and “the cloud is the right decision for every business,” how will you determine if the cloud is the single best solution for your organization, or is just part of a more complex composite solution? A solid strategy requires depth of understanding. No … Read more

How To Pick A Colocation Provider

colocation provider

The relentless pace of business automation and Internet commerce has led to a staggering increase in the amount of data that businesses need to store. And that growth has created a corresponding need for businesses to expand their IT capabilities. However, a direct investment distracts from your core business and can cost up to $10 million for buildout and $5,000 per square foot for operational overhead. That’s why many companies are opting to outsource their IT through colocation providers. Colocation is all about economies of scale, focusing on your core competencies as a business and letting someone else handle the data center aspect. From a financial perspective, it allows you to take a … Read more

7 Key Considerations In Selecting A Top Colocation Provider

top colocation provider

Faced with the need to optimize, every aspect of their department, IT organizations are recognizing the benefits of selecting a top colocation provider for their mission-critical equipment in a data center. The time, cost savings, and quality of service a company can realize as a result of using a Managed Services provider for colocation are very appealing. With significant benefits of scale, IT Operations need to look for reliable facilities that offer uptime, power environmentals, physical security, carrier diversity, and high quality networks. With a colocation provider, customers can reduce their costs by relying on the provider’s staff 24/7. The additional services and highly r … Read more

Elevating Business Continuity To The Next Level: Sungard AS Takes Center Stage At DRJ Spring World 2015

Business Continuity

A few more days till the Disaster Recovery Journal (DRJ) Spring World 2015! I am looking forward to a great conference and, of course, connecting with our clients – both old and new. This year’s conference theme “Elevating Business Continuity to the Next Level” is apt and timely. Our community is pushing us and together we are challenging the status quo and asking the hard questions such as “what if we stopped doing a big-bang BIA?” Or “how does one really do continuity in an environment which undergoes 400 changes a week!” Expect as always to be provoked a bit in the Sungard AS sessions at the event. Agile application deployment and cloud are driving an unprecedented disruption and our wor … Read more

Clearing Up The Confusion About Disaster Recovery In The Cloud

disaster recovery in the cloud

If I ever had any question that confusion still exists about the benefits and drivers for disaster recovery in the cloud, the results of a recent survey commissioned by Sungard Availability Services* have settled that. There is clearly confusion – a lot of confusion. The results of the survey are interesting in that there is little consensus among the responders: 40% said that a faster recovery time objective (RTO) was a great benefit of cloud disaster recovery. BUT 27% said a major downfall was slower recovery times. Well, is Disaster Recovery as a Service (DRaaS) faster or slower? 13% of respondents said that a key benefit was increased security. BUT, almost 39% complained that one of … Read more

Which Chief Information Officer Responsibilities Keep You Awake At Night?

Chief Information Officer's Responsibilities

One of the biggest health concerns facing Americans today might surprise you. It’s not cancer or heart disease or obesity. It’s sleep deprivation. As a Chief Information Officer (CIO) myself, I can’t say I’m surprised. I’ve had plenty of restless nights. A new TV documentary on the National Geographic Channel called “Sleepless In America” explores the sleep crisis facing our country, pointing out that inadequate rest is not only bad for your physical and mental health, it could even have fatal consequences. Sleeplessness isn’t discriminatory – it affects truck drivers, students, soldiers, new parents, and corporate executives – virtually everyone. There is no doubt that the Chief Informat … Read more