Archive for the ‘Cloud security’ Category

Be Sure #BYOD Doesn’t Spell Bring Your Own Disaster

By JP Blaho

BYOD

The increased availability of powerful ultrabooks, smartphones, and tablets is blurring work and home life for many users. And most users don’t want to maintain two sets of contacts, calendars, and files, or lug around two devices when one would do.

Many companies are adopting a Bring Your Own Device (BYOD) approach where workers can use their own devices to access company resources such as email, files, applications, and databases.

To put the BYOD movement into perspective, consider that a recent industry study found that 44 percent of firms had a BYOD policy in place in early 2012, and that number increased to 94 percent in 2013. There are several reasons for this rapid embracement of BYOD. Workers get an improved user experience, and the flexibility of being able to use one device for personal and work chores helps make workers more productive since they can conduct business anywhere at any time. In turn, this increased worker productivity helps companies gain a competitive advantage.

However, as BYOD becomes more commonplace, companies must address new security challenges. A significant problem is that IT loses control of a device’s configuration and its security settings, which can leave a device and the corporate network open to threats. Yet, users will continue to push for access to corporate resources and data using these devices. As a result, companies will continue to struggle with mobile governance, which Gartner defines as the management of the people, policy, and process issues.

3 BYOD Models You Need to Know

BYOD changes the risk environment for companies. Similar to what they have done to support teleworkers and other mobile users, organizations must deal with malicious software that can steal data or give unauthorized users access to company resources and companies must grapple with data privacy, protection, and loss through device theft or failure.

Complicating matters is that the way BYOD users access data has also changed. In fact, organizations often must support three BYOD access methods, all of which have different security and data protection challenges.

One way to provide access is to develop native apps for BYOD workers. There are several security issues to consider with this approach. User authentication and access control are essential because the user will have full access (via the BYOD device) to the data associated with that application. If a device is compromised, this can give hackers unrestricted access to that data. So organizations will need a way to monitor for unusual activity (such as the downloading of entire databases). Additionally, data access via a BYOD native app is stored on the mobile device, thus requiring tools to recover data if it gets deleted or corrupted and a way to wipe the data if a device is lost or stolen.

Some companies avoid full-blown native apps and instead use apps or a BYOD device’s browser to point users to mobile-friendly portals and websites. This lets employees and customers easily access and read information. Here again, user authentication, access control, and monitoring for unusual activity are important.

Alternatively, a company could provide a BYOD user with access to corporate servers and data through virtual desktop technology. An advantage with this approach is that data resides on company servers and is easier to protect. But user identification and authentication processes must be robust since the BYOD user will have broader access to company resources. Threat management, intrusion detection, identity control, and content awareness are essential to ensure data and systems are protected in case a hacker compromises a BYOD device and uses it to gain access to company systems.

SunGard as Your Technology Partner

BYOD raises familiar security threats, but requires new ways to safeguard systems and protect data. While organizations can try to address the BYOD security on their own, the 24×7 nature of BYOD usage, variety of devices and access methods, and increased mobility of BYOD users can easily overwhelm IT departments that are already being asked to do more with fewer resources.

That’s where SunGard can help. SunGard offers a variety of managed security services that help organizations secure their BYOD operations.

To start, organizations can provide BYOD users with secure access to company resources using SunGard Managed Firewall and VPN Services. These services deny access to unauthorized users, give authorized users seamless access to servers and applications, and protect data traveling over the Internet through encryption.

To ensure that only authorized users access company resources, organizations can use SunGard’s Identity and Access Management Service. The service lets an organization configure and manage user access and authorization easily and securely. The service is based on industry-leading authentication and authorization technologies including managed digital certificates, access services, and two-factor authentication. The service also delivers managed content and malicious site filtering, as well as virus detection and malicious code scanning of e-mail, ftp, and web traffic.

Even with these safeguards in place, providing BYOD users with access can open an organization up to risks if hackers compromise the BYOD device or an authorized user goes rogue. This is an area where another SunGard Managed Security Service can help.

SunGard’s Managed Unified Threat Management (UTM), or Managed Intrusion Detection and Prevention (IDS/IPS), Services provides intelligent sensing of malicious activities coming from inside or outside a company network; real-time identification and prevention of actual hostile attacks including DDOS attacks, SQL injections, Trojans, IP spoofing, and advanced persistent threats (APT); and the Managed IDS/IPS Services can be configured to block events before they impact systems or networks.

The threat management and intrusion detection services can be complemented by using SunGard Log and Threat Management Services. Log Management provides on-demand collection, storage, reporting, and analysis of log data for Windows event logs, syslogs and flat files in order to identify suspicious activity. Threat Management provides broad scanning capabilities, including comprehensive analysis for an infrastructure and business-critical applications. The services also assists in compliance with a broad range of regulatory requirements, including SSAE 16 Type II audits and PCI DSS 2.0, HIPAA, SOX, GLBA, CoBIT regulations.

All of the SunGard Managed Security Services are based on industry-certified best practices and offer 24×7 protection. The services are run by experienced managed security analysts who are experts in keeping information protected. Many possess the Certified Information Security Systems Professional (CISSP) designation, and they are continually trained in the identification and mitigation of Internet-based security threats.

Additionally, SunGard’s Managed Security Services are vendor-neutral and fully managed. They can be customized to meet an organization’s unique business needs.

Taken together, the SunGard Managed Security Services offer organizations a way to embrace BYOD, while ensuring its systems and data are protected.

Enterprise-level Security at a Small Business Budget

By JP Blaho

Cloud Security

As companies embrace the fact that every business is a contender on the Internet, and every company is subject to the same types of vulnerabilities and attacks, they must all realize their network security postures must be advanced and robust.  This means that a company of six employees must have network security protections which mirror those of an organization of 6,000 employees.  As cost-prohibitive as it sounds, there are ways that non-enterprise-level businesses can implement a security strategy that is comprehensive and effective in protecting themselves from attack just as successfully as enterprise customers.

One such solution is called Unified Threat Management (UTM).  Essentially a UTM is a single platform architecture shared by multiple security applications such as firewall, intrusion detection/intrusion prevention (IDS/IPS), and URL filtering.  The single most important advantage of adopting a UTM is the lower cost to purchase and manage this solution.  Instead of having to acquire multiple discreet security solutions, you only purchase one (licensing varies based on vendor and security applications needed).  Most UTM vendors also offer a centralized interface, so that you can manage all the different applications, create policies and enforce rules from a single location.  A UTM is not the panacea for network attacks or addressing compliance requirements, but it does combine multiple security applications in a footprint that is affordable and robust enough to build some level of confidence in your network.

Knowing that there are solutions out there to help companies of all sizes remain protected can be a relief, but a certain amount of knowledge around network security is required to ensure that you are maximizing your security posture against your IT investment.  For most mid-market organizations, this level of expertise does not exist and the amount of money needed to hire a security expert is not in the budget.  Managed Security Service Providers (MSSPs) are a preferred alternative in these situations.  MSSPs not only manage the security solutions for you, they also can install, configure, maintain, and update the platform at a price that is well within most budgets.  These offerings are usually offered as a monthly subscription service over a two, three and five year agreement.  Most MSSPs are security certified, and will have intimate knowledge on the security application that they will be managing for you.  Not only do you have this security expert as an extension of your company, but you also have this security support 24 hours a day, seven days a week.  And like the cybercriminals, these certified security specialists focus all their time on network security, but instead protect from attacks.

If your organization is looking to improve on its security posture, UTM solutions provide a comprehensive suite of security applications to build a stronger security infrastructure.  If you are constrained due to resources or expertise, a managed service around UTM would provide you with a robust security platform, and the certified security expertise to manage it for you.

Security is not a checkbox for addressing compliance.  Selecting default within the security applications does not provide you with the levels of security needed to protect yourself from the cybercrimes.  It is the combination of strong security applications and expert knowledge on security that protect you and your network.  A Managed UTM offering can help get you to that level of security confidence.

@Cloud_Connect Santa Clara 2012: @SunGardAS Highlights and Happenings

Cloud Connect 2012The @SunGardAS team had a jam-packed schedule and exciting time at Cloud Connect Santa Clara last week!  In case you missed the conference, here are some highlights from the conference and show floor.

Cloud Connect was an especially exciting week for SunGard as we announced our partnership with Amazon Web Services to deliver highly available cloud computing offerings.  The first phase of the relationship will provide SunGard and AWS customers bi-directional disaster recovery services between the companies’ clouds, without transporting data over the public internet. Get AWS announcement details.

Holding down the fort at booth 414, our team met with show attendees to discuss today’s hottest cloud trends – including compliance, private cloud options, organizational readiness, disaster recovery in the cloud and of course cloud security.

Rich Miller, editor of Data Center Knowledge, stopped by our booth at to give us his take on the conference, trends he was hearing and some thoughts on the direction of cloud computing as it relates to data centers. Watch video here.

 

During the conference, a few of our cloud experts had the opportunity to present on a few topics – both of which were well attended and well received.  Check out this clip of David Ayers, senior product manager of Cloud Services, previewing his presentation entitled “Taking a Private Path to the Cloud”.

Get copies of both SunGard Cloud Connect presentations on SlideShare:

We weren’t “all business” at the conference; we actually had a little fun too! Booth visitors were offered scratch-off tickets for a chance to win a MacBook® Air, Apple® iPad® 2 or a $5 Starbucks® gift card.

Frank Owen, IT operations manager and owner of  TechVirtuoso blog, won an iPad2 while Ron Hayes of Avaya Government Solutions scored the grand prize – a MacBook® Air! Unfortunately we missed catching the big win on camera, but don’t worry this reenactment we filmed captures all the excitement! Watch video here.

Thanks to those who attended the SunGard presentations and also stopped by our booth. For additional conference updates, photos and resources follow us on Twitter, FacebookLinkedIn and YouTube.

ZL Technologies Transforms Business Model with SunGard Cloud

ZL Technologies Transforms Business Model with SunGard Cloud

For the last 12 years, ZL Technologies, Inc. (ZL) has provided large-scale record-management services to top global institutions in the finance industry.  They are specialists in records management, archiving and e-discovery solutions.

ZL’s business has a number of unique characteristics.  For example, firms frequently need to search masses of historical emails for specific information for litigation.  Databases quickly grow as institutions generate more electronic data each day and regulations specify how long records are kept.  Regulatory requirements for security and governance are tight, and regular audits of IT-vendor processes are required.

To grow their business, ZL developed Unified Archive®, a new SaaS offering that leverages the cloud.  The cloud enables ZL to grow their business, as well as meet unpredictable customer demand, without the need to build and staff new, costly IT infrastructure.

ZL selected SunGard’s Enterprise Cloud Services, configured as an on-demand, fully managed, virtual private data center, to support its Unified Archive application.  This IaaS set-up provides multiple layers of protection, including redundant firewalls, segregated Layer 2 networking and integrated virtual private network (VPN) connectivity—all critical requirements for ZL.  Under SunGard’s managed services agreement, we will monitor, patch, backup, maintain and troubleshoot to reduce ZL’s provisioning and administrative burdens.

Stephen Chan, ZL’s co-founder, termed our Enterprise Cloud services “a highly secure and resilient platform, based on IT security best practices, and architected for compliance.”  He said we are helping them “break a major price barrier,” which will let them”reshape” the economics of their solutions.

Chen said he looked at a number of competing solutions, but found SunGard’s to be the best fit for making their SaaS business model work. Also, flexible and elastic pricing, which turns IT infrastructure into an operating expenditure rather than a capital expenditure, were essential.

ZL is a great example of how a company can transform their business using the cloud.  We welcome them as a new client.

Does your company have special regulatory and security needs that could benefit from SunGard’s Enterprise Cloud offering?

Visit SunGard’s Cloud Computing Microsite for videos, case studies and a host of cloud computing information.

Unified Archive is a registered trademark of ZL Technologies

 

Can Cloud Computing Improve Your Security?

Cloud Security continues to dominiate the cloud conversation.  I asked Nik Weidenbacher, director of product engineering for cloud computing to give us his thoughts on cloud improving security.  Nik and his team are responsible for designing, building and testing the infrastructure for SunGard’s Cloud Computing Service…CM

Can Cloud Computing Improve Your Security?

Obviously, the answer is “it depends.”  How good is your security now?  A number of factors play into that question.

Security in a Data Center

If your technology runs in a traditional data center and you move to a cloud where the same technology is used, security is quite similar.  Essentially, you’ve been using virtual local area networks (VLANs) to separate your departments, and now your cloud provider use that same technology to separate your departments and to separate other tenants from you. 

Security in a cloud

If your company doesn’t use a technology like VMware to run multiple operating systems within VLANs, than the security landscape changes significantly.  A physical switch connecting the network to one machine in your data center is now replaced by software switches connected to multiple machines and managed by a “hypervisor.” 

Just as you secured that physical switch in your data center, the cloud technician must secure the software switches and the hypervisor to control who can/cannot access it, and they also need to adding invasion protection software to thwart unauthorized outside access. 

Then they have to consider security maintenance.  Are patches being received, evaluated and placed operation on a timely basis?   Clouds have lots of moving parts and, since it is the weakest link that is most vulnerable, you have to think about security everywhere all the time. 

Security gains

Ultimately, the most important security question is “who’s running your cloud.”  Many companies can’t afford all the software and technical skill it takes to manage a highly-secured data center, so they aren’t doing it.  A cloud provider can share that cost among many companies to not only provide a more secure environment but also to pay constant attention to it.  Similarly, where PCI-DSS certification for credit card transaction may be an on-going project in a company, the cloud provider may already have that security in place. 

What additional security measures could your organization gain with the right cloud provider?