5 Reasons The Chief Information Officer (CIO) Matters More Than Ever

Chief Information Officer, CIO

The fact that some Chief Information Officers (CIO) are poor executives has been misinterpreted to mean that the entire genus is suspect. It is true that ongoing longitudinal research associated with the CIO Solutions Gallery Program hosted by the College of Engineering at The Ohio State University indicates that 61% of CIOs in the Global 2000 are labelled by their C-Suite peers as being “too inwardly focused,” perceived as “being in the way” versus pointing the way, and seen as being “too slow,” “too expensive,” and “not innovative enough.” But in my view – from having worked closely with countless CIOs – this executive position is here to stay … and that’s a good thing. Here are five reason … Read more

When It Comes To The Cloud And Technology, CIOs Should Understand What Got You Here, Will Get You There

the cloud and technology

Marshall Goldsmith, an executive coach to the corporate elite, is the author of the very popular book called What Got You Here Won’t Get You There. And while the title may be true as it relates to your individual career path, I have news for C-suite executives everywhere: it is not true when it comes to adopting the cloud and technology. In fact, what got you here – to your current state of success – is precisely what will get you to the next level. The problem is, as CIOs and IT professionals, we sometimes allow ourselves to be pressured into acting contrary to what we know is the right thing to do. Here’s what happens. A CEO approaches a CIO and says (in a nutshell), “What’s our cloud stra … Read more

Stronger Disaster Recovery And Business Continuity Is Just What The Doctor Ordered For Healthcare

disaster recovery

Healthcare organizations are and always have been slow to adopt leading edge technology, but thanks to compulsory legislation and regulatory requirements (HIPAA and HITECH, for example,) awareness of disaster recovery strategies is growing. This is no real surprise when you consider the penalties possible for lack of compliance, ranging from fines of millions of dollars to loss of revenue if provider status were to be revoked for failures under the Affordable Care Act. At the heart of healthcare disaster recovery is the quantum shift the industry has experienced, where everything is online and digitally stored and paper-based storage is diminished. Electronic medical records and associated … Read more

Backup Your Life With These Tips For Personal Information Technology (IT) Resiliency Planning

resiliency planning

We talk about business continuity, disaster recovery, and overall resiliency for organizations of every size. But what about for you and me … as individuals? I don’t know about you, but I would be less than happy if my smartphone was stolen, my laptop stalled, my computer hacked, or my iPod drowned. Not because I have anything particularly earthshaking on these devices (if an outsider were to assess them), but because they have data and files that are important to me. My contacts. My photos. My files. My interests. The regular stuff that makes up my life. As a result, I’ve spent some time and thought putting together a personal IT resiliency plan with 5 key components. The good news is, t … Read more

Keeping Disaster Recovery In Step With Business

disaster recovery

You’ve taken the time to implement a disaster recovery (DR) plan for your company – you’re prepared for anything! You’ve covered all the milestones: You initiated a Business Impact Analysis (BIA) to determine the recovery times you’ll need for your applications. You tiered your applications and documented their interdependencies so you’ll know which order your servers should be restored in. You found a geographically-diverse data center for your recovery infrastructure. You put together a recovery playbook and tested each and every step. Bring on the storms … the floods … the power outages … you’re ready! Everything may sound foolproof, but here’s the catch: your applications and IT env … Read more

Removing The “Black Box” From Disaster Recovery As A Service (DRaaS)

disaster recovery

How much data does your company generate in a given month? Or day? Or hour? The information itself is important, of course, but what really matters is what you do with all that data -- how it allows you to interact with your customers, collaborate to produce new product lines, and so on. The question then becomes, what happens if disaster strikes and suddenly that critical information isn’t there when you need it? Data recovery is an essential component to the overall success of any business. At Sungard Availability Services (Sungard AS), we have always been dedicated to the Recovery-as-a-Service (RaaS) model, but I am excited about a new service we provide that makes the process even … Read more

The London Air Traffic Control System Outage Took Engineers By Surprise, Is Your Disaster Recovery Strategy Actionable?

London Air Traffic Control

This past Friday served as a reminder that even the most complex and closely monitored computer systems can experience outages. The London air traffic control system went down on December 12th due to a previously unseen software glitch in a critical outsourced system. The engineers had not planned for the problem, which remains largely undefined for public consumption, but the fact is that it happened and those responsible for the availability of the system can’t deny the failure (regardless of the cause). In all likelihood, high volume may have put undue stress on the system causing it to fail resulting in chaos that essentially brought air travel in and out of London to a complete s … Read more

Business Continuity And Disaster Recovery Best Practices From The Availability Front Lines

disaster recovery

As a Marine I learned the hard way how difficult it is to think straight under pressure. Now I find myself after two decades in the trenches of business continuity and disaster recovery (BC/DR) realizing some of the same lessons-learned apply to Information Technology! Since becoming a business technologist in the mid-1990′s, I’ve been ambushed by unexpected problems, had to “march” at double-time to meet our business objectives, and sweat it out waiting to see if a plan-of-attack was going to work like our marching orders said it would! So, I’d like to save you some of the blood, sweat, and tears I’ve experienced along the way by sharing with you these six valuable lessons-learned from the … Read more