Business Continuity and Disaster Recovery Planning: The 60/40 Rule
One of my best mentors was an extremely successful leader in risk and resilience programming in both the federal government and commercial industry sector. He taught me early on (much to my initial chagrin) that the best programs start out with the 60/40 rule, meaning that you should start out and “sell” goals and objectives that are only 60% of where you would ideally wish to see the end-state. The “60/40 rule”??? As a devoted and overly ambitious “Business Continuity Professional,” I could conceivably accept the classic 80/20 Perato Principle, but 60/40 was difficult to swallow. But he was “the Boss,” so I figured I might as well go with the flow, accept his guidance, and ensure that all my programs targeted getting “60% there.” So how would this work?
Start with a Roadmap
With this new strategy in mind, I laid out my ideal vision of where our organization could be. This grand vision was inclusive of orchestrated teams prepared and ready, including workers at our business offices around the world, service desk agents who would receive, manage, and escalate help desk tickets, incident managers, data center operations staff and their associated technical teams – all leveraging automated and efficient tools, the right vendors and suppliers, and wrapped neatly under a robust Business Continuity and Disaster Recovery Management program that could pass any audit and was built around industry standards and best practices.
Sound like a fantasy? Well, take 40% off the top – initially you may feel inadequate compared to “others,” but this effectively leaves you at a great starting point. I’m the type of person who puts my all into my work, so I immediately put on a happy face as I considered that 60% is more than halfway there!!
Wanna know what happened? Check out Part 2 of this blog post, where I tell you about the business continuity and disaster recovery “boomerang!”
For more information on how SunGard Availability Services can assist you with your own business continuity and disaster recovery planning, visit our web site.