Organizations moving essential business applications to the cloud are often concerned that they will gain cost-efficiency and on-demand capacity but loss application availability. Given the importance of production applications to the continuity of your businesses, those concerns are legitimate.
Fortunately, new capabilities being added to our Enterprise Cloud Services address those concerns. Today, we are making high availability (at the 99.95 level) part of our Enterprise Cloud Services and including that commitment in our standard Service Level Agreement (SLA). In doing so, we are going beyond the norms for the cloud computing industry.
Our high availability commitment is possible because of enhancements to our fully redundant architecture. It now utilizes two geographically diverse production sites integrated with recovery capabilities. These enhancements afford seamless cloud services continuity and greater availability assurances for your applications.
In addition, we have added a new option for cloud applications that do not require high availability: Managed Multi-Site Recovery. With this option, a secondary cloud site becomes available for recovery within four hours of an outage at your primary cloud site. That four hour recovery time objective is backed by your SLA, too.
Because more and more organizations operate in the hybrid world of cloud, co-location and managed services, we are now offering the ability to interconnect applications running on our Enterprise Cloud Services with other environments hosted in our data center(s). This connectivity can be done within the same site or between multiple sites. That means data from your legacy environments can be shared easily with your cloud-based applications to maximize business value.
Finally, we now provide active management for Microsoft Exchange Server, Microsoft Active Directory and Hosted Blackberry Services to reduce your IT administration burdens and help ensure production workloads are available